Superior Performance. World Class Economical Operation.
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“When I started Giant Freeze, my goal was simple—to create HVAC solutions that don’t just perform, but inspire confidence and comfort every day. It’s about delivering breakthrough efficiency and reliability, so our customers can enjoy peace of mind knowing their environment is always at its best.” — Nicholas, Founder of Giant Freeze
Customers are saying
At Giant Freeze, we don’t just offer HVAC systems—we create lasting comfort for homes and buildings around the world. Our vision is to set the global standard for performance, efficiency, and peace of mind.
Every product we offer is made to do more than just cool or heat; it’s built to keep your home or building running smoothly, quietly, and economically for years to come. The result is comfort you can feel today and reliability you’ll appreciate for decades.
At Giant Freeze, we don’t just offer HVAC systems—we create lasting comfort for homes and buildings around the world. Our vision is to set the global standard for performance, efficiency, and peace of mind.
Every product we offer is made to do more than just cool or heat; it’s built to keep your home or building running smoothly, quietly, and economically for years to come. The result is comfort you can feel today and reliability you’ll appreciate for decades.
At Giant Freeze, you’ll never feel like just another customer in a queue. Expect quick replies, real conversations, and that refreshing, old-school sense of being genuinely looked after. Because great service shouldn’t feel like waiting—it should feel effortless.
Whether you’re choosing the right product or need a hand after your purchase, our team’s ready to help through WhatsApp, email, or our contact form. Reach out and relax knowing you’ll hear back within a day or two—sharp, friendly, and human service every time.
At Giant Freeze, you’ll never feel like just another customer in a queue. Expect quick replies, real conversations, and that refreshing, old-school sense of being genuinely looked after. Because great service shouldn’t feel like waiting—it should feel effortless.
Whether you’re choosing the right product or need a hand after your purchase, our team’s ready to help through WhatsApp, email, or our contact form. Reach out and relax knowing you’ll hear back within a day or two—sharp, friendly, and human service every time.
Most Popular Brands
For HVAC excellence, we offer only top-tier products from selected brands which are known for their quality to give our customers peace of mind.
Frequently asked questions
At Giant Freeze, we're committed to making your experience smooth and hassle-free. Here you can find everything you need to know about shipping options, delivery times, and how to get in touch if you have any questions.
Our Refund Policy can be found here.
Our Shipping Policy can be found here.
Do you ship overseas?
Although we are based in the UK, all our products are available for export for EU and Middle Eastern customers should you accept the import duties/shipping fees.
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Also, if you create an account it will make the checkout process faster (and easier).
How long will it take to get my orders?
It depends on where you are. If a product is in stock, it should arrive take 1-3 days to arrive for customers in the UK and up to 14 days for EU customers. Please check the product page as some products are made-to-order and will incur significantly longer shipping times due to lead times for manufacturing. Delivery details will be provided in your confirmation email.
What is your return policy?
All products purchased from our website may be returned within 30 days of purchase for a full refund excluding shipping costs, no questions asked. International return orders may be subject to return shipping fees. To initiate such a return please contact us.
Any questions?
If you have any questions, don't hesitate to contact our customer support: sales@giantfreeze.com